Medical City Plano Provider Solutions Specialist

D’Essence Love, Sr. PSS

D'Essence Joined the HCA family in October 2021 as a Provider support Specialist with Medical City Lewisville. Prior to HCA she spent 21 years with another company focusing her tenure in administration with her last position being a federal account manager and training.

Alycia Hoagland, PSS

Alycia joined the PSS team in March 2022 coming from a background in provider relations and various roles in the medical benefits space. She graduated from Texas Women's University in 2018 with a BS in Nutrition and Wellness. She is currently pursuing her Master of Public Health degree online at Liberty University. In her free time she enjoys painting, PC gaming, and spending time with her dogs Mowgli and Maya.

Physician Hotline Number

(877) 422-2060

Submit Question

Please use the following form to contact the physician support team.

If you have an urgent issue, please call (877) 422-2060 so that we may address your concern as quickly as possible. HCA North Texas IT&S highly respects your privacy. Contact information will NOT be shared or sold to any third parties under any circumstances.

General Internet communication is inherently not secure. For this reason, we highly recommend that data considered confidential or private in nature not be submitted on this form. (e.g., Social Security Numbers, Diagnosis Information, Credit Card Numbers, etc.)

All fields with an asterisk (*) are required.

Thank You

The form was submitted successfully.

2020-NTX-Medical City Provider Resources-Physician Support-PI