Medical City Dallas Hospital / Medical City Children’s Hospital Provider Solutions Specialists

Stephen Harris, Sr. PSS

Stephen has been employed with HCA since 1996, starting as a Cable Support Tech, installing and troubleshooting wiring for computers and phone systems. In 1997 he joined the network\desktop group as a Tech Analyst, configuring, installing and repairing network PC's, printers and laptops. In 2011, Stephen moved into the Tech Analyst II position where he was mentor and trainer for new Tech Analysts. He was also the lead tech on the Network Refresh Project where he installed and configured the new network Cisco Switches that would help in the wireless refresh project. Starting in 2013 Stephen transitioned into the role of Physician support at Medical City Las Colinas and then to Medical City Dallas where he enjoys all aspects of supporting Physicians, Physician office staff and Mid levels.


Joshua Burns, PSS

Joshua has been a part of MCDH since 1999, where he started as a laboratory employee. During his time in lab, he was able to work in IT where he helped implement MobiLab. Joshua attended El Centro for computer science (2 semesters) before being recruited into the Army’s boxing program and going into the medical field. He has consistently leveraged key physician partnerships in all his unique roles at Dallas.


Erin Gaspard, PSS

Erin Gaspard joined Medical City Healthcare in February 2020 at Medical City Arlington as a Tech Analyst. In July of 2021 she was hired to the Provider Solutions Speicalist team at Medical City Dallas. She started her IT career in the Louisiana Army National Guard Signal Corps. She loves working with people and supporting HCA providers has been the highlight of her career. She loves the unique aspect of her role and in her time away from work spends time with her three kids and husband in the outdoors as much as possible.

Physician Hotline Number

(877) 422-2060

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2020-NTX-Medical City Provider Resources-Physician Support-PI