Important Information

Elective surgeries

December 4, 2020

At Medical City Healthcare, we have well-established protocols in place to care for patients with infectious diseases. Our responsibility during this pandemic includes balancing our readiness to care for patients with COVID-19 while ensuring the many other patients who depend on our hospitals receive needed and timely care.

Find out more about our elective surgeries and procedures

COVID–19 vaccination information

Find guidance and updates from Medical City Healthcare.

Get more information

Message from Erol Akdamar

Listen to an audio recording from Medical City Healthcare Division President Erol Akdamar, FACHE and Chief Medical Officer, Miguel Benet, MD, MPH about ongoing COVID-19 preparations and procedures.

Listen to the recording

Monoclonal antibody therapy

Medical City Healthcare now offers Bamlanivimab monoclonal antibody infusions, on a very limited basis, to patients who have tested positive for COVID-19 and have other high-risk factors. The FDA has authorized the emergency use of Bamlanivimab for the treatment of COVID-19 under an Emergency Use Authorization (EUA). Medication supply is administered based upon availability. Patients must be referred by a Medical City Healthcare physician.

Learn more about this treatment

HCA Alert

Stay connected to urgent, time-sensitive communications through HCA Alert, a direct-messaging tool that allows you to receive critical patient care and hospital operations information. Medical City Healthcare and hospital leadership will use HCA Alert to share emergency information via email or text to all colleagues or to groups of physicians based on their location or specialty.

Learn more about HCA Alert

Webinar recording

Listen to a recording of a webinar presented by HCA Healthcare -Practicing in the New Reality: Avoiding Physician Burnout During the COVID-19 Pandemic.

Access the recording

Patient visitor policy

Updated November 13, 2020

Medical City Healthcare is taking proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities. Adjusted visitor access and screening are tools to help slow the spread of COVID-19.

Learn more about our visitor policy

Medical City Healthcare advanced ventilation team

Contact the Transfer Center at (877) HCA-XFER.

Learn more about the Advanced Ventilation Team

Universal eye protection recommendation for physicians

Read the Physician Face Shield Memo

Management of perinatal patients

Go to the Specialty Populations Guidance section under Clinical Guidance on the page and select Guidance for Obstetrics Patients During COVID-19 for updated information.

Management of Perinatal Patients

COVID-19 Clinical Update

Watch the webinar

Paycheck protection program for physician practices

As part of our efforts to support our communities, employees, and physicians during these challenging times, we have been researching the Coronavirus Aid, Relief, and Economic Security (CARES) Act signed into law on March 27 and the CMS Medicare Advance program. There are a number of financial relief programs within the $2 Trillion CARES Act, several of which are potentially applicable to your practice.

Learn more about the CARES Act and Paycheck Protection Program

COVID-19 Convalescent Plasma Donations

Medical City Healthcare, as part of HCA Healthcare, is participating in a national study to determine if plasma from recovered (convalescent) COVID-19 patients may help in the treatment of individuals currently sick from the virus.

Learn more about donation

Call for volunteer inpatient providers and physicians

We are actively making appropriate staff preparations and surge plans, including increasing the workforce already available to us. If you are willing to help, please submit your contact information.

Submit your contact information to volunteer

Physician Screening at Entrances

As the COVID-19 outbreak continues to rapidly evolve, Medical City Healthcare has instituted further heightened precautions to safeguard our patients, colleagues and physicians.

All providers, including physicians and staff, will now be screened using screening questions and a temperature check each time they enter our facilities. Physicians and staff will also be asked to complete hand hygiene with alcohol-based sanitizer before entering.

Thank you for your support and cooperation as we work together to slow the spread of COVID-19.

HCA clinical resources Specialty consult telehealth Screening and testing for patients PPE conservation and reuse Visitation policy for patients Medical City Healthcare response overview

Communication for our physicians

There is no higher priority to our Medical City Healthcare and HCA Healthcare family than the safety of our physicians, employees, and patients. We want you and your patients to feel confident in your practice environments, and we want to share with you some enhanced procedures across our network.

Supporting you, our physicians

Thank you for your continued trust in Medical City Healthcare and HCA Healthcare as we intensify some of our processes in response to the COVID-19 virus. As a learning health system, HCA Healthcare is uniquely positioned to use our enterprise-wide resources to provide rapid support and solutions to our patients, our caregivers and our community.

Our Enterprise Emergency Operations Center (EEOC) is fully operational allowing us to coordinate and collaborate with the HCA Healthcare enterprise, as a whole, so that we are drawing on the resources and expertise from across the organization.

Our hospital teams are ready and waiting to continue to support you in your delivery of effective care to your patients. Our commitment remains unwavering when you need it the most during this COVID-19 outbreak.

Latest information regarding Coronavirus

CDC’s COVID-19 hub

Plasma donation questionnaire

Donor Questionnaire